Cookies, in straightforward language.
What HandyConnect stores in your browser, what it is used for, and how to control it.
HandyConnect LLC uses cookies, local storage, and similar browser technologies to operate the Platform. This Cookie Policy supplements our Privacy Policy.
1. What Cookies Are
Cookies are small text files placed on your device by your browser when you visit a site. They allow a site to remember information across pages and visits, such as that you are signed in or that you have closed a banner. We also use related browser technologies like localStorage and sessionStorage that work similarly to cookies but are stored differently.
2. Strictly Necessary
Some cookies are required for the Platform to function: authentication tokens that keep you signed in, CSRF protection cookies, session cookies for routing, and storage that tracks which conversations you have hidden in your inbox or whether you have skipped an onboarding step. These cannot be turned off without breaking core functionality.
3. Preferences
We use storage to remember your preferences, such as your dark/light theme choice, your dismissed announcements, your map view preferences, or whether you have accepted certain in-app notices.
4. Analytics
We may use analytics technologies (including Sentry for error monitoring and similar tools) that store identifiers in cookies or local storage to help us understand how the Platform is used, diagnose errors, and improve performance. We do not use these analytics for cross-site advertising tracking.
5. Third-Party Cookies
Stripe, our payment processor, may set its own cookies on payment pages for fraud prevention and to comply with card-network rules. Identity-verification providers may set cookies during a verification session. Their cookie use is governed by their own policies.
6. Your Choices
Most browsers let you block or delete cookies. Disabling strictly-necessary cookies will break sign-in and most platform features. You may also use private/incognito mode to browse without persistent cookies. Some browsers and operating systems support “Do Not Track” or “Global Privacy Control” signals; we honor them where required by law.
7. Updates
We may update this Cookie Policy when we add or remove cookie use. The effective date at the top reflects the current version. Material changes will be announced.
8. Contact
Questions about cookies should be sent to support@handyconnect.us.
Questions about this policy
Need clarification before you continue?
Reach the HandyConnect team at support@handyconnect.us for any clarifications.